[fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”40″ padding_bottom=”40″ padding_left=”60″ padding_right=”60″ hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][accordian divider_line=”” class=”” id=””][toggle title=”HOW CAN I OPEN A CORPORATE ACCOUNT?” open=”yes”]
Simply contact FC Limousine corporate sales department on 899-77463 or by sending an email to email@example.com.
[/toggle][toggle title=”WHAT POLICIES ARE IN PLACE TO MAINTAIN AND ENSURE THE SAFETY AND SECURITY OF PASSENGERS?” open=”no”]
FC Limousine never compromises on the safety and comfort of our customers. When it comes to our chauffeurs, FC Limousine employs chauffeurs with impeccable safety records in addition to conducting a mandatory semi-annual training that includes safety courses to all FC Limousine employee. Limousine fleet consists of fully insured (as per the U.A.E Law) latest model vehicles, which are not older than 2 years and all equipped with GPS speed sensors for live monitoring with alert mode for any vehicle exceeding recommended safety speed.
[/toggle][toggle title=”WHERE SHOULD I CALL IF I AM UNABLE TO LOCATE MY FC LIMOUSINE CHAUFFEUR?” open=”no”]
In addition to the 24/7 airport coordinators at Dubai and Abu Dhabi airports, FC Limousine has around the clock reservation and operation assistants. You can simply call our Call Centre, where a FC Limousine representative will communicate directly with the chauffeur and coordinate your meeting location. FC Limousine also offers free of charge SMS service with vehicle and driver information to all city to city transfer and Hourly services when vehicle arrives at pick up location.
Another way to locate your driver would be through our FC Limousine state-of-the-art technology, using our ‘chauffeur direct system’. Your chauffeur’s information will be delivered directly to your PDA or e-mailed to you within 20 minutes prior to your scheduled pickup time. If you are not set up for ‘chauffeur direct’, just call our office and we will program this into your reservations.
[/toggle][toggle title=”WHAT PAYMENT METHODS ARE ACCEPTED?” open=”no”]
We accept all major credit cards such as Visa, MasterCard, American Express, Diners Club and Discover. Cash or cheque is also accepted, provided one of the above credit cards is presented as a guarantee for the reservation. Direct billing options can also be made available.
[/toggle][toggle title=”WHAT IS YOUR CANCELLATION POLICY?” open=”no”]
To cancel a reservation, you may contact our Call Centre. We require a minimum of 3 hours notice prior to the scheduled pickup time. Late cancellations are charged at their respective minimums for each specific vehicle type. If the limousine reservation is cancelled within the designated time parameters, it will become the client’s responsibility to obtain a cancellation reference number to avoid penalties.
[/toggle][toggle title=”DO YOU OFFER SPECIALIZED BILLING FORMATS?” open=”no”]
Yes, we do. Your FC Limousine bills can be send electronically, or formatted to fit your limousine accounting template. We offer multiple invoice formats to accommodate tracking expenses by event, department or cost centres.